Last week the Crios Group traveled stateside to Orlando, Florida to attend the IAOP Outsourcing World Summit 2.0. This was the Crios Group’s first time exhibiting at the world’s most respected and recognised conference on the topic of outsourcing.
The members who attended were Pat Keogh from Arema Connect, Joe Cahalane from Arise Europe and David Cashman from Zevas Communications. The Crios Group exhibited at the event to showcase the Irish Advantage and why Ireland is your competitive advantage to international CX and BPO delivery.
Why choose Ireland?
● Ireland is a mature and proven BPO environment
● Ireland is the only native speaking English company in the Eurozone
● Ireland ranks first globally for attracting and retaining international talent
● Ireland has one of the most educated workforces in the world
Each of our members are established BPO providers in Ireland and our areas of expertise ranges from customer support, technical support, sales, emergency call handling and market research services. Across the three days of the event, the Crios Group showcased how the group can open the door to North American companies looking to grow and expand across Europe.
The OWS proved to be a comprehensive learning environment and an excellent opportunity for networking and connecting. We had some very interesting conversations with customers, advisors, and providers operating in the outsourcing industry. The OWS was a prominent location for exchanging experiences and ideas with some of the worlds’ leading outsourcing companies.
The after-hours event in Seaworld drew our time at the OWS to a close. The event was a great success, marking another notable event of learning and connecting.
“This was a great opportunity to meet other industry professionals both from other BPO’s, but importantly customers in an open environment to understand each other’s challenges and experiences in this digital world. We have taken away a lot of learnings and were able to promote Ireland as a location of great talent.”- Joe Cahalane, Crios Group
Thanks to everyone who came and stopped by our booth!
We hope to attend the next OWS in 2021.