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experience into the future

News and Events

Customer Contact Week 2019

If you are an active participant in the Customer Contact and Outsourcing industry, then you will already know that the Customer Contact Week (CCW) is regarded as the #1 event in the industry. This year’s event will take place from June 24th – 28th. Crios Group will be at stand number 530, drop by and say hello!

CCW is the #1 conference and expo for Customer Experience, Contact Center and Customer Care professionals and this year CCW is attracting an estimated 2500 attendees, 250 speakers and 200 sponsors and exhibitors. This year the event is celebrating it’s 20th Anniversary and it promises to be a special occasion with speakers such as; Earvin “Magic” Johnson, Lance Gruner (MasterCard), Sasha Chatani Lucas (Verizon) and Tony Hsieh (Zappos) to name a few.

Crios Group Members

Why Ireland

This event enables Crios Group to showcase why you should chose Ireland for all your Business Process Outsourcing needs. Ireland is an excellent choice for your BPO needs because; It has an innovative and world class cohort of multinational companies, start-ups and 3rd level institutions, is the fastest growing economy in the EU and is ranked top for labour productivity globally, according to the OECD. If you are based in the USA at present and are thinking about expanding your product/service into Europe, you need to be considering Ireland as a location for your customer contact and outsourced functions. Our young, educated and English speaking workforce are on hand to provide the very best service to you and your customers. Let Ireland be your gateway into Europe and contact our members today to find out more about how we can help!

Our Success Stories

Crios Group members offer a range of services including; technical support, customer service, sales support, emergency call handling, market research services, staffing services, email support, social media management, payroll and admin assistance. Our members have worked for some of the most recognizable company names across different sectors. For example, one of our members, Zevas Communications works with PayPal and Twitter. Another one of our members, Arise Europe, works with Vodafone and Zagg providing technical support and customer support. Rigney Dolphin has worked with BMW, Vodafone and the Health Service Executive (HSE) Ireland providing services such as contact solutions, staffing solutions and offering a virtual assistant system that emulates human language interaction to perform customer service tasks.

If you would like to connect with Crios Group on LinkedIn, please click here.