We are a group of high performance
Business Process Outsourcing companies
from Ireland that partner with world class
corporations to deliver unparalleled
service experiences.


Learn why Ireland was given the title ‘call centre capital  of Europe’  in the 90s  and has evolved in to a global leader  in mixed media CX and BPO design and execution.



Covalen Solutions Logo
Arema Connect

Latest Updates

27 Feb

Why choose Ireland to outsource?

There are a number of reasons to choose Ireland as a location to outsource. In the early 1990’s, international companies began to centralise their Customer Experience and support activities in Ireland. Over the past number of years, Ireland has established itself as an ideal destination for multinationals, and is now the European hub to over

27 Feb

Crios Group exhibits at the IAOP OWS 2.0

Last week the Crios Group traveled stateside to Orlando, Florida to attend the IAOP Outsourcing World Summit 2.0. This was the Crios Group’s first time exhibiting at the world’s most respected and recognised conference on the topic of outsourcing. The members who attended were Pat Keogh from Arema Connect, Joe Cahalane from Arise Europe and

27 Feb

Crios Group from Ireland exhibiting at Outsourcing World Summit 2020

This February, the Crios Group are delighted to be attending the IAOP Outsourcing World Summit in Orlando, Florida. This event is one of the world’s most recognised events on the topic of outsourcing. The gathering is where outsourcing customers, advisors and providers come together to talk about all things transformation! The Crios Group are very